- Reliability
- All customers are hosted on our Dual CPU Quad Core server. The server has 8 CPU processors and a 8GB memory.
- The server does daily and weekly backups so you won't lose your files.
- There is ticket support for all customers so you're happy with the service you get!
- Payments
- All payments are requested 2 weeks before they are due.
- If you do not pay within the 2 weeks given to you ahead of time, your accounts will be suspended.
- After you are suspended and you continue to not pay for one week, your account will be terminated.
- Overdue invoices are charged 10%
- Refunds
- You will be given a 15 day full money back gaurantee. No refunds will be given for domain names. See domain pricing list for more details on how much each domain costs.
- Please file all cancellations to the billing department. Please note that refunds may take up to 48 hours to progagate.
- Files
- You are not permitted to upload ANY sort of files associated with:
- Warez/hacking
- Illegal downloads
- Torrents
- Copyright infridgement
- Proxys
- Free services (file uploaders, emails, etc)
- Pornography
- Violence
- Unlawful material
- Spam
- Termination
- If you break our TOS, you will not be given any warnings before you are terminated.
- If you were terminated, no refunds will be given.
- If accounts terminated for payment overdue, your account can be restored for as low as $10
- Disclaimer
- Connito Hosting will not be responsible for any losses you have made nor are we responsible for any downtime, damanges, files, or other issues.
- Connito Hosting is also not responsible for any content you upload
- Spamming
- Spam use on the server will not be permitted. Results of spamming may lead to suspension or termination
- Limitations
- Emails can not pass 200 emails out and in per hour
- Backups
- Connito Hosting makes daily backups for your site. This does NOT mean that you shouldn't backup your files yourself.
- If the server crashes, there is no gaurantee that the restored backup is 100% up to date. It will most likely be from yesterday.
- Transfers of accounts
- If you would like to have your account transferred from another host, please open a ticket and send it to the support department with your login details so we can proccess the transfer.
- The duration of your transfer will depend on how large your account is. Most transfers are completed within 1-2 hours from start. However, we do not gaurantee the timings.
- There is no guarantee that the transfer will be 100% successful. 99.9% of the time, the transfers are successful.
- Accounts transfered can only be from a cPanel based account.
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